A211 Practicum Logbook Nurainaazuwa 264954

> Day/Date: Friday, October 29, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Design a poster for the clinic wishing this upcoming Deepavali. Managing the free teeth scaling treatment event submission. Double check Dr. Tamil's book because I want to make sure that I'm not leaving any error again since yesterday is already my fourth (4th) time checking it and still have errors.

> Day/Date: Thursday, October 28, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Have a meeting with Dr. Tamil in the morning because he wants to give new tasks to the marketing team for Deepavali and discuss finalizing the website. Continue to manage the free teeth scaling treatment event submission. Proofreading Dr. Tamil’s book again and still found an error in the book.

> Day/Date: Wednesday, October 27, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Adjusting the clinic official website mainly on the service, branch and about us page such as adding elements, changing the font, background color, and also arranging the alignment. Keep managing the free teeth scaling treatment event submission.

> Day/Date: Tuesday, October 26, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Managing the free teeth scaling treatment event submission. Meeting with Dr. Tamil where he asked me about the progress of the website. I showed the website that I have worked on and he said it is okay already and can be proceed to launch it. He also likes it because it meets his and user requirements. But I still want to touch up on the design and content.

> Day/Date: Monday, October 25, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Continue to schedule appointments for new respondents who submit the Google Form. Remove those fully booked date and time options of the clinic branches on the Google Form. Insert the details into Google Sheet and Word then highlight their row in the Excel for those who have been informed.

> Day/Date: Friday, October 22, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Key in appointments into the clinic system via TeamViewer Kampar branch PC. Double check customer appointments and their details that I set and type to make sure that it is correct. Proofreading the mock up of Dr. Tamil’s book for the last time before it needs to be printed and distributed to people during the event. 

> Day/Date: Thursday, October 21, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Get WhatsApp web of clinic office number to whatsapp customers their appointment date and time for those who did not pick up the call and new submission as a new way to reach them. This is because it will be more faster to arrange the schedule that reduces time and less energy is used. Edit viewable option based on their answer where I block certain time and days because the slots are full.

> Day/Date: Wednesday, October 20, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Check new respondents that submit responses on Google Form then export and sort it. Take who register for Kampar branch only and continue to call the list of Kampar customers to set the appointments. Edit Google Form to remove option of certain time on certain date of certain branch and make it view option based on their answer. This is because we have received so many customers that choose the time and the slots are already fully booked.

> Day/Date: Tuesday, October 19, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Print the masterlist of Google Form responses that include all branch and not Kampar branch only to have the hardcopy and highlight it like what I did on my Kampar Excel. Export responses from the Google Form and sort it again because it has a new list of customers who submit the response. Continue to call customers one by one to set the appointments. Teamviewer the Kampar branch computer to create appointments on the clinic system by just transferring what I have written earlier on Google Sheet and Word. I also check their phone number on the system whether they are regular customers or new customers because we want to prioritize those who are new customers to feel our service during this event later.

> Day/Date: Monday, October 18, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Export responses from the Google Form into Excel for sorting according branch and date again. Set appointments for customers who fill up the form by contacting them one by one to confirm the date and time to the treatment where I already prepare the script. Those in green color were successfully called by me while yellow for those who did not pick up the calls. The details are typed into a Google Sheet that was created by my supervisor for easy to be checked by staff and I have my own copy in Microsoft Word as back up.

> Day/Date: Friday, October 15, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Download TeamViewer software in the laptop to have access and use the clinic branch computer in order to create appointments on the clinic system which is named Clinisys. Miss Zainina teaches me how to create appointments on the  Clinisys  system. Export responses from the Google Form into Excel for sorting the list of customers by branch and date. I will be incharge of the Kampar branch so I arrange them and type the details in Microsoft Word first then create appointments in the clinic system. 

> Day/Date: Thursday, October 14, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Amend my proposal and get the new sign from my company supervisor. The marketing officer teaches me how to edit the videos for TikTok content on Adobe Premiere Pro such as need to create a new sequence to get the size of 1080x1902, zooming certain parts of the video to make it more fun and how to use nest function. Continue editing the new video until it is finished and the video below is the result:

> Day/Date: Wednesday, October 13, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Monitor and update the responses from Google Form to the clinic branch. Receive new footage for the videos to be edited and watch it.  The video that I edited yesterday got approved by Dr. Tamil and the marketing officer after editing it some more and below are the result:  

> Day/Date: Tuesday, October 12, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Continue editing the clinic live video by removing the green screen background on Adobe Premiere Pro and replacing it with a purple room background image. Then, I combine it with intro and outro videos. Not to forget I also insert title page with green screen transition effect, highlight the point with text and lastly insert background music and in sound effects.

> Day/Date: Monday, October 11, 2021: 8:30am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Meeting with Dr. Tamil because he wants to brief about an event which is free scaling treatment to everyone that he will organize on 11/11/2021 until 13/11/2021. Create Google Form for the event where it intended to obtain customer details for booking the slot appointment. In the evening, I edit the long clinic live video by cutting it into short footage that is interesting or important part.

> Day/Date: Friday, October 8, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Watched videos that the marketing officer asked me to edit into one short video. Meeting with Dr. Tamil again because there are some things that need to be edited in yesterday's poster. Adjusted the job vacancy poster a bit that I made yesterday and finally got approved by Dr. Tamil.

> Day/Date: Thursday, October 7, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Meeting with Dr. Tamil in the morning and he gave me a task to design a job vacancy poster that is looking for dentist who are able to do braces treatment. He writes down what needs to be on the poster and even screenshot an example then send it to me. After that, I started to do the task and make 2 designs.

> Day/Date: Wednesday, October 6, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Design posters about foods that are good for teeth. My first design got rejected by the marketing officer and then he suggested the idea of how to make it. I followed the idea and the second design got accepted.

> Day/Date: Tuesday, October 5, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Recreate a poster about foods that can easily cause plaque. Originally the reference poster was in English but I translated it and made the poster in Bahasa Melayu. I also made the poster in 2 versions where one was for the clinic page and the other one was for the Dr. Tamil page by just changing the username of social media accounts while others stay in the same design. Picture 1: Poster for the clinic page Picture 2: Poster for the Dr. Tamil page

> Day/Date: Monday, October 4, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Rechecking the ebook that was already amended by the editor. They correct the things that I have highlighted in red earlier but there are some minor errors that were not edited or can not be edited.

> Day/Date: Friday, October 1, 2021: 9:00am to 6:00pm  Venue: LS Dental Sdn Bhd Activities: In the office- Working on my project proposal. There are methodology, gantt charts, summary and reference left. I need to submit it 3 weeks after the internship starts which is next week.