Skip to main content

DAY 56

>Day/Date: Monday, December 6, 2021: 9:00am to 6:00pm 


Venue: LS Dental Clinic Station 18 Branch (HQ)


Activities:

In the clinic- Today the clinic was so very busy where it is more busy than the free scaling days because today was full with braces appointments and other appointments then we also accept walk-ins where patients non stop come to do treatments especially scaling. We still sanitize and practice the SOP even though it is packed with customers. Help out the receptionist to handle customers such as register customers on the clinic PC system where we need to scan/write their identity card (IC) or passport details, telephone number and what treatment that they want to do so the doctors can automatically read it from their PC in the room. In the meantime, I also whatsapp yesterday customer to get feedback, answer calls and make calls, distribute feedback form, take pictures also videos to upload on Instagram story and send to Telegram group, take braces card from files, insert papers into file, top up Gengigel and paper used for print where some need to be cut into half. After patients come out from the surgery rooms, we need to confirm their bills such as print receipts, set up the card machine if they pay by card and staple the receipts where sometimes need to stamp it with the clinic stamp then give it to the customer with their medicine. There was one customer who paid with coins so I went to stores nearby to change it into cash.

In the office - Miss Zainina asked me to help with Dr. Tamil's book because the publisher wanted it in their template. I have an idea and try to convert the e-book into pictures then place it into the template but then it feels wrong because it still has the text around the template. I also watched YouTube tutorial but still didn't work out because they send the template via pdf instead of Microsoft Word. So Miss Nina asked someone else to do it and the publisher was actually okay with the text still around the template just like what i think earlier.

In the clinic- Back to the clinic routine.




Comments

Post a Comment

Popular posts from this blog

DAY 123

> Day/Date: Friday, March 11, 2022: OFF (EXCHANGE OFF DAY WITH 12/3) > Day/Date: Saturday, March 12, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd Activities:   At office- Presentation project and practicum finding in front of Miss Zainina who is my organization supervisor.
Post a Comment
Read more

DAY 118

> Day/Date: Friday, March 4, 2022: 9:00am to 6:00pm  Venue: Work From Home (WFH) Activities:   Continue working on my report.
1 comment
Read more

DAY 1

>Day/Date: Monday, September 13, 2021: 8:30am to 5:30pm Venue: LS Dental Sdn Bhd Activities: In the office- Meet and report duty to Dr. Tamil (the founder of the company) and Miss Zainina Iwani (manager of the company). Dr. Tamil briefed the company’s objective and services to me then we discussed the scope of project and work that was required to do. I submitted all the related documents to Miss Zainina who is the one in charge of my whole internship program as my organizational supervisor. After discussion, she introduces the colleagues and workplace environment to me. After that, the marketing team taught me how to manage the company's Facebook and Instagram page then asked me to do an Instagram  advertisement  story post for September promotion.  Read the clinic's list of services book and find ideas on TikTok.  For the post poster,  I listed all the services available at our dental clinic and highlighted the only service that has a 20% discount for this ...
1 comment
Read more