A211 Practicum Logbook Nurainaazuwa 264954

> Day/Date: Tuesday, January 25, 2022: 9:00am to 6:00pm  Venue:  LS Dental Clinic Station 18 Branch (HQ),  LS Dental Sdn Bhd Activities: At the office- Check and tick whether clinic staff have likes and comments on the posts of clinic Facebook page today. In the clinic-  Snap pictures and record of today's patients doing the treatment and send it to the Telegram group then update Instagram story. Send new promotion to at least 50 people on WhatsApp everyday.  Assist receptionist and distribute stock.

> Day/Date: Monday, January 24, 2022: 9:00am to 6:00pm  Venue:  LS Dental Clinic Station 18 Branch (HQ),  LS Dental Sdn Bhd Activities: At the office- Check and tick whether clinic staff have likes and comments on the posts of clinic Facebook page today. In the clinic-  Snap pictures and record videos of today's patients doing the treatment and send it to the Telegram group like always. Update Instagram story of a video where a doctor is doing polishing treatment on a patient. Send new promotion to at least 50 people on WhatsApp everyday. Assist receptionist.

> Day/Date: Friday, January 21, 2022: 12:00pm to 6:00pm  Venue:  LS Dental Clinic Station 18 Branch (HQ),  LS Dental Sdn Bhd Activities: At the office-  Tick whether clinic staff have likes and comments on the clinic Facebook page posts. At clinic-  Update the  date for  varnish event on Google Form. This is because the event is conducted from 9/1/2022 until 15/2/2021 so Miss Zainina asked me to view it only for 1 week then update the date for next week on every friday. Assist receptionist and f ind braces card for tomorrow's patients then take it out from files.

> Day/Date: Thursday, January 20, 2022: 9:00am to 6:00pm  Venue:  LS Dental Clinic Station 18 Branch (HQ),  LS Dental Sdn Bhd Activities: At the office- Tick whether clinic staff have likes and comments on the clinic Facebook page posts. In the clinic- Took photos and videos of doctors doing the treatment on patients and share them to the Telegram group. Send the new scaling promotion to almost 100 people on WhatsApp. Assist receptionist like always.

> Day/Date: Wednesday, January 19, 2022: 9:00 am to 11:00 pm  Venue: LS Dental Sdn Bhd (HQ)  - Station 18 branch, MH Hotel Activities: At the office- Cover the names on the mock checks with papers and tape because we want to create surprise vibes at the dinner later. Tick ​​whether clinic staff have likes and comments on the clinic Facebook page posts. Help to bring stuff into cars. At the hotel- 4-7pm: high tea (handle registration and exchange gifts) 7-11pm: dinner (handle pop confetti and gimmick when Dr. Tamil launch his book then handle award)

> Day/Date: Tuesday, January 18, 2022: 9:00 am to 6:00 pm  Venue:  LS Dental Clinic Station 18 Branch (HQ) , MH Hotel Activities: In the clinic- Tick whether clinic staff have likes and comments on the clinic Facebook page posts. Took photos of doctors doing the treatment on patients and share them to the Telegram group. Post the notice that I have edit yesterday on Instagram and WhatsApp story. Cover receptionist. Edit the speech video  until complete  for it to be played at the annual dinner tomorrow. At the hotel- Miss Zainina bring me to the dinner hotel to brief me about the tentative and what task/role i should do during the event.

> Day/Date: Monday, January 17, 2022: 9:00am to 6:00pm  Venue:  LS Dental Clinic Station 18 Branch (HQ),  LS Dental Sdn Bhd Activities: In the clinic- Tick whether clinic staff have likes and comments on the clinic Facebook page posts. Help the receptionist to follow up customers. Send the new scaling promotion to almost 100 people on WhatsApp. Took photos of doctors doing the treatment on patients and share them to the Telegram group. At the office- Make a post of notice that we are open half day only on this wednesday because we will be having annual dinner (& high-tea) at the hotel from 4pm to 11pm that day. I need to compile speech videos from all the LS Dental staff and edit into one video.

> Day/Date: Friday, January 14, 2022: 9:00am to 6:00pm  Venue:  LS Dental Clinic Station 18 Branch (HQ),  LS Dental Sdn Bhd Activities: In the clinic- Jot down who clinic staff have likes and comments on the clinic Facebook page posts. Follow up customers regarding yesterday's treatment. Whatsapp almost 100 people about the new scaling promotion. Take photos of doctors doing the treatment on patients. Record video of process how to make retainer. Cover receptionist like register customers, reply to clinic WhatsApp messages, answer calls, handle braces cards, insert paper into files, write the patient's name on the medicine ziplock bags, confirm bills, staple the receipt, give medicine to the customers and write the list of today's customers in a book, count then update today's sales and treatment on Google Sheet drive and clinic WhatsApp group. At the office- Miss Zainina asked me to edit mock checks for Le Skin company.

> Day/Date: Thursday, January 13, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office-  Jot down who clinic staff have likes and comments on the clinic Facebook page posts. In the clinic- Take photos and videos of doctors doing the treatment on patients especially the varnish process. Share them to the Telegram group and Instagram Story. Whatsapp 200 people about the new scaling promotion. Assist receptionist to her work. (screenshot from the clinic's Instagram page stories archive)

> Day/Date: Wednesday, January 12, 2022: 9:00am to 6:00pm  Venue:    LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office-  Jot down who clinic staff have likes and comments on the clinic Facebook page posts. In the clinic- Whatsapp 200 people about the new scaling promotion. Download Wix owner application in my phone and clinic phone so we will receive notification whenever we have a new booking on the website.  Take photos and video of doctors doing the treatment on patients and share them to the Telegram group. Assist receptionist do her work.

> Day/Date: Tuesday, January 11, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office-  Jot down who clinic staff have likes and comments on the clinic Facebook page posts. Edit doctor availability on Wix since we have received a booking. In the clinic- Take photos of doctors doing the treatment on patients and share them to the Telegram group. Upload Instagram story picture of patients doing the buy 1 free 1 scaling promotion. Whatsapp 300 people about the new scaling promotion. Assist receptionist to do her work.

> Day/Date: Monday, January 10, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office-  Jot down who clinic staff have likes and comments on the clinic Facebook page posts. Cut the design tag I make that have it printed into its shape. In the clinic- Take photos of doctors doing the treatment on patients.

> Day/Date: Friday, January 7, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office- Make a Google Sheet for more details of whether clinic staff have likes and comments on each post of clinic Facebook page. In the clinic- Adjust the free varnish event Google Form into 4 Google Form for 4 separate branch. Snap pictures of today's patients doing the treatment and send it to the Telegram group like always. Go back to the Popular bookstore to change the pens because the ink still won't come out and will make it hard for Dr. Tamil to sign the books. Send new scaling promotion to at least 50 people on WhatsApp. Assist receptionist like always.

> Day/Date: Thursday, January 6, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office- Check and tick whether clinic staff have likes and comments on the posts of clinic Facebook page today. In the clinic-  Make numbers tag for exchange gifts at the annual dinner later.  Snap pictures of today's patients doing the treatment and send it to the Telegram group like always. Update Instagram story of a video where a doctor is doing polishing treatment on a patient. Send new promotion to at least 50 people on WhatsApp everyday.  Change the pens that I bought for Dr. Tamil earlier because the ink dried but then when the Popular bookstore staff tried it was okay. Assist receptionist like always.

> Day/Date: Wednesday, January 5, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd,  LS Dental Clinic Station 18 Branch (HQ) Activities: At the office- Check and tick whether clinic staff have likes and comments on the posts of clinic Facebook page today. In the clinic- Snap pictures and record video of today's patients doing the treatment and send it to the Telegram group like always. Update Instagram story of a picture where a patient is feeling comfortable on the chair with towel/blanket on while doing the treatment. At the office- Edit a poster for new braces promotion.

> Day/Date: Tuesday, January 4, 2022: 9:00am to 6:00pm  Venue: LS Dental Clinic Station 18 Branch (HQ), LS Dental Sdn Bhd Activities: In the clinic- I still need to go to the clinic to snap pictures of today's patients doing the treatment and send it to the Telegram group like always. Record video when a doctor doing icon infiltration treatment on a patient who have fluorosis. Update Instagram story of a video where a doctor gives an explanation about the growth of her kid’s teeth. At the office- Check and tick whether clinic staff have likes and comments on the posts of clinic Facebook page today. Design name tagging for the annual dinner that will be placed at the chair later. Edit cheque poster by adding the name and amount of staff who get bonus from company.

> Day/Date: Monday, January 3, 2022: 9:00am to 6:00pm  Venue:  LS Dental Sdn Bhd Activities: At the office- Starting today I am back to the office because they have a new receptionist. Amend Google Form that I have created earlier for the varnish event and share it to Miss Zainina because we will blast it soon and the event is at the end of this month. Drop company details at Maxis Business website because I didn't get feedback from them yet after I called them to sign up the voice operator where they said they will call me back. Check and tick whether clinic staff have likes and comments on the posts of clinic Facebook page because this is a part of their duty. Design invitation card for annual dinner that will be handled soon.